Please read fully before booking
Please
ensure you read and understand the following terms and conditions pertinent
to your accommodation rental. If you have any questions, please do not hesitate
to contact us for clarification before you sign the booking form.
Whilst we
reserve the right to increase or decrease accommodation prices at any time,
we will confirm to you the current price at the time of booking.
As soon as you have confirmed your booking and paid your deposit or full
payment, the cost of the rental is guaranteed against any further increase.
This guarantee
is offered subject to our terms and conditions and payment being adhered
to and providing you do not make further amendments to your travel arrangements.
Your
vacation home rental includes Accommodation as booked, including services
e.g.. Gas, water and electricity, (excludes pool heating unless otherwise
stated).
NOT included in our rental prices:
a) Flights b) Rental Car c)
Travel Insurance d) Pool Heating.
- Bookings are valid after:
- The booking form has been completed and signed and received by the
Owner.
- The appropriate deposit has been paid.
- The Owner has confirmed to the Guest the booking in writing.
- The person, who signs the Booking Form certifies that he or she
is authorized to agree to the Booking Terms and Conditions on behalf of
all persons included
on the Booking Form, including those substituted or added at a later
date. The signatory must be a member of the party occupying the property
and
must be 21 years or over. Bookings cannot be accepted from parties of
young people under 21 years of age.
- A deposit of $350.00 per booking must accompany booking forms, which
is non-refundable. Upon clearance of the payment, the booking is
confirmed.
The balance must be paid ten weeks prior to the commencement of the
Vacation
along with a Security deposit of $250.00
The Security Deposit will be returned to the Guest 10days after the
completion of the trip as long as all key(s) are returned, and the Owner’s
Management Company reports no damage or loss. If damage is reported that
costs in excess of $250.00 we reserve the right to claim this off the
Guest.
We reserve the right to treat the booking as cancelled if we do not
receive the balance by the due date. Any cancellation charges detailed
elsewhere
in this document will then apply. In the event of a check not being honored
by the bank on which it is drawn we will charge you $25 to cover the
bank charges and our administration costs.
- If the Guest wishes to cancel the booking he should advise the Owner
immediately by telephone, or email followed by confirmatory letter. The
Owner shall be entitled to retain all payments already made (except the
Security Deposit) and to recover, if not already paid, the balance of the
hiring charge as follows:
DEPOSIT = NON REFUNDABLE
MORE THAN 60 DAYS PRIOR TO DEPARTURE = LOSS OF RENTAL DEPOSIT
WITHIN 60 DAYS =100% OF TOTAL COST
- In the unlikely event that circumstances beyond the Owner’s control
necessitate the cancellation of the rental arrangement, the Owner reserves
the right to cancel any bookings at any time and will only be liable
to refund monies already paid by the Guest.
- The Guest agrees to pay the full cost of any breakages, losses or damage
to the property (the Owner’s Management Company will be sole
arbitrators on cause of damage or loss).
- To take good care of the property and leave
it in a clean and tidy condition at the end of the holiday
- To report any damage or loss immediately as it’s discovered
to the Owner’s Management Company in Florida
- To permit the Owner or their Agents reasonable access to the property
to carry out any maintenance if necessary
- Not to sublet or share the property except with persons named on
the Booking Form.
- No liability is accepted by the Owner for loss of main services or failure
of Appliances, nor for the consequences of the actions or omissions of
persons who may control supply of mains service, nor any actions taken
in the vicinity
of the property by any authority over which there is no control by the
Owner. Furthermore, it is possible that some construction work may take
place in the area of new homes. The Guest should establish the status
of the development prior to
booking.
- The property is available after 4:00 p.m. on the day of arrival and
must be vacated
by 10:00 a.m. on the day of departure. Failure to comply with this may
result in extra rental charges, which the Guest agrees to pay.
- The Owner does not accept any liability for injury, damage or
loss caused by any reason or for any claim made as a result of this booking
and/or
the subsequent vacation. The Guest is responsible for taking out an adequate
insurance policy(ies) to cover all risks. This waiver is also applicable
to people visiting the property as guests of the Guest(s).
- The Owner does not accept any liability for injury, damage or
loss caused, or for any such claim by a third party as a consequence
of actions by the
Guest(s) and other people occupying the property during the period of
the let.
- An additional fee of $30 per day will be levied if the Guest requires
the pool to be heated during their stay. Guests may use the swimming
pool at their own risk. They should always observe the safety rules listed
in
the Information and Safety Book held in the home and observes the pool
safety notice displayed in the pool area.
Pool heating will be switched on during the day ordered and may take
some time to heat the pool to optimum temperature. Having ordered pool
heating,
the Owner is not responsible for the weather and, if it's warmer than
expected, pool heating still has to be paid for. The solar blanket must
be used when
pool is not in use (especially at night) or the heater will not function
correctly. This is for the winter months.
Like you, we have no control over the weather! We are unable to guarantee
the water temperature with pool heating, as this will depend on the prevailing
weather conditions.
The heater is a mechanical device, as with any mechanical device it
can be subject to electrical / mechanical failure. If such an occurrence
was
to happen, every effort will be made to repair the heater. If the guest
has paid for pool heat, then we shall refund only the days you are without
pool heat. We cannot and will not refund for anything that has not been
paid for.
- The pool and spa are cleaned and chemically balanced every week for
your safety and comfort; however on rare occasions it may be necessary
to apply
extra chemicals to the pool and spa to maintain safe and correct chemical
levels. Should this occur during your stay it will be necessary for you
to be out of the pool and spa for a period of 12-24 hours for safety reasons.
- As owners of the property, we, our agents, will not be liable for any
loss or delay occasioned by any of the following: strikes, riots, political
unrest, war or the threat of war, terrorist activities, industrial disputes,
fire, flood, technical/weather problems to transport, aircraft, closure
of airports, or any other event beyond the owner’s control.
Aircraft captains are legally entitled to deny boarding to any passengers
who present themselves at the aircraft in an unacceptable state due to
the influence of drink or drugs. Any passenger so doing will be deemed
as having given notice of his/her cancellation of the booking at that
time and the aforementioned cancellation charges will apply.
- The maximum occupancy is 10 persons for the villa and is determined
by the authorities within strict guidelines for fire safety. Please note
that
contravention of the above will render your booking void, all moneys
paid will be forfeited and you will be asked to leave the villa immediately
without further compensation.
- Strictly no pets or smoking are allowed in the villa at any time. Please
note that contravention of the above will render your booking void and
all moneys will be forfeited. We do allow our Guests to smoke in the
pool area, however, you must use and ashtray, and clean up after yourself.
Failure
to do so will result in part or all of your security deposit to be withheld.
- Our villa is situated in a quiet residential area consisting of approximately
50/50 rental homes/US families. It is a condition of the rental that
you should be considerate in your behaviors and keep noise levels to
a reasonable
level so as not to disturb our neighbors.
- Complaints: We sincerely hope you do not have any! ...But in the unlikely
event that you wish to register a complaint during your trip, contact
the property management company immediately and follow this up with a
letter.
Give a copy to them and send us a copy on your return. Unfortunately
we are not always able to control the components of your rented accommodation
and it is possible that an advertised facility may be withdrawn or changed
due to circumstances beyond our control and for which we cannot accept
liability.
- We reserve the right to refuse admission or remove guests who do not
follow our booking conditions and while on the premises illegally possesses
or deals in controlled substances or is intoxicated, profane, lewd or
brawling; who indulges in misconduct or disturbs the peace and comfort
of the neighboring
homes, or does not vacate the property at the checkout times unless an
extension of time is given by us. Refusal of admission or removal from
our home shall not be based upon race, creed, color, sex, physical disability
or natural origin.
- The villa is equipped with wireless internet for your use. While we
will do our best to have this available for guests, there may be times
that
the Internet connections may not work. We will do everything in our power
to ensure that it is working at all times. We accept no responsibility
what so ever for this. You will be required to bring your own laptop
to use our Internet Connection.
In the event that any damage or loss is assessed to be in excess of the
amount of Security Deposit collected, the Guest will be held responsible
for full reimbursement of the outstanding amount and agrees to pay said amount
within fourteen (14) days of written, phone or email notification of such
by the Owners. We also have the right to charge your credit card for the
damage that has occurred, beyond the security deposit amount within (14)
days of the same written, phone or email notification.
WE STRONGLY ADVISE
ALL OUR GUESTS TO TAKE OUT TRAVEL INSURANCE FOR YOUR WHOLE PARTY, WHICH
INCLUDES CANCELLATION CHARGES COVER (UK GUESTS ARE ALSO ADVISED
TO TAKE OUT A POLICY WHICH INCLUDES MEDICAL COVER) AS SOON AS YOU HAVE
BOOKED ANY PART OF YOUR HOLIDAY OR VACATION. IF YOU CHOOSE NOT TO DO THIS,
YOU NEED
TO BE AWARE THAT YOU WILL PERSONALLY BE RESPONSIBLE FOR PAYMENT OF ANY
CANCELLATION CHARGES, WHICH MAY BECOME DUE.
We also would like to say Thank
you for booking with us and, we hope you have a Wonderful Holiday/Trip.
We hope you will book with us again in the
future. We do offer a 10% Discount for our Repeat customers.
We look forward to hearing from you again for your next trip.